Flipping the script a bit here, instead of know whether you have trust or are trying to build trust…what about when you know you broke your teams trust and now you know they don’t trust you and you want to rebuild trust.
The first part is the hardest part…you have to just listen and take the heat from whatever happened to break the trust. There could be a lot of frustration and blame and finger pointing, mostly at you, and you just need to be a sounding board for now.
The second part depends on what happened to break the trust, but it goes back to building trust…leading by example, doing what you say you are going to do. Then it’s up to you to just be patient and be supportive. Set boundaries and hold people to those, but trust is a very delicate feeling and can take significant amount of time to rebuild.
Patience is the most important characteristic when you are going through this process. It will take time, every time.
I hope this was helpful! Thanks for being here! Take care!
